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Privacy Policy

How we collect, use, and protect your personal information at Shukra Pharmaceuticals.

Last updated: June 23, 2026Active Policy

Introduction

At Shukra Pharmaceuticals Limited, we are committed to protecting the privacy and security of our website visitors, customers, healthcare professionals, business partners, and stakeholders. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or interact with our products, services, and communications.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Shukra Pharmaceuticals Limited is a pharmaceutical and medical technology company focused on delivering innovative healthcare solutions that improve patient outcomes and advance medical practice.

For any questions regarding this Privacy Policy or our data practices, please contact us at:

  • Email: corporate@shukrapharmaceuticals.com
  • Phone: +91 80975 19082
  • Address: 3rd Floor, Dev House, Opp. WIAA Office, Judges Bungalows Road, Bodakdev, Ahmedabad, Gujarat, India - 380003

    • 2. Information We Collect

    We may collect the following categories of information:

    Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Professional designation
  • Postal address
  • Information submitted through contact forms, inquiries, registrations, or applications

    • Professional Information

    For healthcare professionals, distributors, vendors, and business partners, we may collect:

  • Medical registration details
  • Professional credentials
  • Specialty and institution details
  • Business contact information

    • Technical Information

    When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Pages visited and time spent on the website
  • Referring website information

    • Cookies and Tracking Technologies

  • We may use cookies, analytics tools, and similar technologies to enhance website functionality, improve user experience, and analyze website performance.

    • 3. How We Use Your Information

    We may use your information to:

  • Respond to inquiries and requests
  • Provide information about our products, services, and solutions
  • Process business transactions and partnership requests
  • Manage customer relationships
  • Improve website functionality and user experience
  • Conduct analytics and market research
  • Comply with regulatory, legal, and compliance obligations
  • Send marketing, educational, or promotional communications where permitted by law
  • Support product safety monitoring and pharmacovigilance activities

    • 4. Medical and Health Information

    Our website is intended primarily for informational and business purposes.

    Unless specifically requested through designated channels, please do not submit sensitive personal health information through the website.

    Where adverse event reporting, product complaints, or medical information requests are submitted, we may collect and process relevant information to fulfill our regulatory obligations, ensure product safety, and respond appropriately.

    5. Sharing of Information

    We may share your information with:

    Service Providers - Trusted third-party vendors who assist us with:

  • Website hosting
  • Analytics
  • Customer relationship management
  • Marketing communications
  • Technical support

    • Business Partners - Authorized distributors, suppliers, healthcare institutions, or strategic partners where necessary to fulfill legitimate business purposes.

    Regulatory Authorities - Government agencies, regulatory bodies, and healthcare authorities where required by applicable laws and regulations.

    Legal Requirements - We may disclose information when required to:

  • Comply with legal obligations
  • Protect our rights and property
  • Investigate fraud or security concerns
  • Protect public health and safety

    • We do not sell personal information to third parties.

    6. Data Security

    We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

    While we strive to use commercially acceptable means to protect information, no method of electronic transmission or storage is completely secure.

    7. Data Retention

    We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, regulatory, tax, and accounting requirements
  • Support product safety and compliance obligations

    • When information is no longer required, it will be securely deleted or anonymized where appropriate.

    8. International Data Transfers

    Depending on our business operations and service providers, your information may be processed or stored in jurisdictions outside your country of residence.

    Where applicable, we implement appropriate safeguards to ensure that personal information receives adequate protection in accordance with applicable data protection laws.

    9. Your Rights

    Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information
  • Lodge a complaint with a relevant regulatory authority

    • To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

    10. Third-Party Websites

    Our website may contain links to third-party websites for informational purposes.

    We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

    11. Children's Privacy

    Our website is not directed toward children under the age of 18.

    We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected without appropriate authorization, we will take reasonable steps to remove such information.

    12. Marketing Communications

    Where permitted by law, we may send newsletters, product updates, event invitations, educational content, and other communications.

    You may opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

    • Please note that we may still send administrative, transactional, or regulatory communications when necessary.

    13. Compliance with Healthcare Regulations

    As a pharmaceutical and medical technology company, we may process certain information to comply with:

  • Product safety reporting requirements
  • Pharmacovigilance obligations
  • Medical device vigilance requirements
  • Quality management systems
  • Applicable healthcare regulations and industry standards

    • 14. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or technological requirements.

    Any updates will be posted on this page with a revised "Last Updated" date.

    15. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or the way we process personal information, please contact:

    Shukra Pharmaceuticals Limited

  • Email: corporate@shukrapharmaceuticals.com
  • Phone: +91 80975 19082
  • Address: 3rd Floor, Dev House, Opp. WIAA Office, Judges Bungalows Road, Bodakdev, Ahmedabad, Gujarat, India - 380003

    • Disclaimer: The information contained on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment recommendations. Patients should always consult qualified healthcare professionals regarding medical conditions and treatment decisions.